For 3PLs, to say shipping analytics and client billing management is “complex” is, put simply… an insult. “Complex” doesn’t even scratch the surface.
Shipping nearly 50 million parcels annually from 54 distribution centers nationwide increased the already complex processes of parcel shipping analytics and billing management for leading 3PL, Saddle Creek Logistics Services.
Like many leading 3PLs, Saddle Creek faced challenges in delivering clear shipment program visibility to its growing segment of e-commerce shippers and invoicing clients efficiently.
The parcel team at Saddle Creek wanted to address three primary challenges:
Lack of visibility for Saddle Creek’s clients into parcel carrier performance data and associated costs.
Time-consuming and manual billing processes that resulted in elevated operational overhead and delayed invoicing.
Need to provide comprehensive parcel shipping solutions for clients.
Saddle Creek sought a shipping optimization software provider with expertise in big data management to streamline and automate their complex parcel analytics and billing processes.
Saddle Creek was looking for a shipping software provider that could:
Integrate with any carrier system and Saddle Creek’s internal business systems
Deliver a SaaS solution with out-of-the-box functionality as well as flexibility to customize
Create rulesets specific to the needs of their business and provide greater visibility into shipment program data
Provide a customer-facing portal for Saddle Creek’s clients to access comprehensive parcel shipping data
Reduce the amount of time from carrier bill received to client invoiced
Learn how Saddle Creek Logistics Services overcame its challenges and achieved a significant ROI with Enveyo.
Please CLICK HERE to download the case study.
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