In 2015, Baptist Health South Florida, an internationally recognized healthcare network and one of the largest not-for-profit healthcare providers in the region, adopted a self-distribution strategy, to contain supply chain costs, reduce the amount of space used for inventory at hospitals and ultimately, help provide better care. Utilizing the Lucas Warehouse Optimization Suite, powered through unique AI-based optimization embodied in Jennifer™, the brains, orchestration engine and voice of the solution, Baptist achieved:
Beyond efficiency gains, because voice-directed processes are more intuitive for users, Baptist was able to train new associates in less than a day. This presented an incredible advantage with labor availability at a premium, which was magnified exponentially during the pandemic.
Discover how you, like Baptist, can enable on-floor workers to be their best, manage a volatile workforce and make dramatic productivity gains that help drive enhanced customer care.
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