Loadsmart Introduces A.I. to Its Freight Management Platform

Freight technology provider Loadsmart announced June 20 that it had launched its artificial intelligence tool, CoPilot, in its freight management platform ShipperGuide, enabling the company to provide customers with real-time data analysis and shipping industry insights.

The new tool acts like “an intelligent chatbot,” the company said in a statement, allowing shippers to quickly generate data reports and visualizations — including interactive maps and charts — by simply asking the freight management program a question. As Loadsmart puts it, the feature enables shippers to interact with the ShipperGuide platform “as if they were talking to colleagues.”

“Loadsmart AI is redefining the freight management landscape by simplifying data access and interpretation within ShipperGuide,” said Felipe Capella, CEO and co-founder of Loadsmart. “Our mission is to empower our customers with the tools they need to navigate the dynamic logistics industry with ease. This is a monumental leap forward in freight management, setting a new industry standard and driving value for our customers."