Challenge: Siloed technology systems were preventing a footwear retailer from capitalizing on customer demand for an omnichannel shopping experience. Without an enterprise view of inventory and “endless aisle,” this retailer was missing out on sales when particular styles and sizes were not stocked in a particular store. And without a best-in-class order management system, the high cost of shipping online orders was eroding profitability.
Challenge: A large U.S. food producer was incurring sizable on-time, in-full delivery fines due to late deliveries to a large retailer. The producer’s objective was to contract a dedicated carrier that could provide 97% on-time delivery out of its highest-volume distribution center — moving its overall on-time delivery metric into acceptable range and avoiding costly penalties.
Challenge: A first-tier U.S. automotive parts manufacturer was looking to improve its truck order forecasting based on inbound and outbound demand. This included standardizing delivery schedules, streamlining transport management processes and monitoring carriers in a single point of truth.
Challenge: Slow-moving products were delaying order fulfillment and clogging existing automation systems for a large pharmaceutical distributor. Totes filled with outgoing products were backing up on conveyors — creating a bottleneck, diminishing throughput and ultimately underutilizing other automation systems down the line.
Challenge: Due to market volatility, seasonality and unforeseen delays on the road, a shipper was left with limited and expensive transportation options.
Challenge: A global consumer electronics company asked its transportation department to evaluate — and potentially take over — its outsourced operations. The company’s logistics provider had grown complacent, as outdated agreement terms failed to include performance incentives.
Challenge: Habitually late deliveries from a New York-based costume manufacturer caused a number of Canadian retailers to drop the product line. The manufacturer faced withdrawing from the Canadian market altogether.
Challenge: In order to meet demands for distribution and service, motor carriers representing beneficial cargo owners (BCOs) required increased visibility into container availability at marine terminals.
Challenge: An e-commerce retailer was planning to build a facility around automated technology, and the operation required a flexible and scalable picking solution that could accommodate a highly diverse inventory of materials. The company also had strict fulfillment and shipping deadlines that depended upon high order accuracy.
Challenge: Unable to resolve carrier choice issues with a shipping technology company, a frustrated university issued a second request for proposals (RFP) for its multi-carrier shipping needs. The solution would have to integrate with its advanced financial software.